Getting Started

It is easy to get started. First, visit our website and request a demo! If you are already a customer, the articles in this section will guide you through what you need to do to set up a contact center on your own

Introduction

Published on March 16, 2026

Last updated on March 16, 2026

Welcome to the documentation for Firetell platform. This guide will help you understand the core concepts of the system and walk you through the basic steps needed to start receiving and managing calls

Create workspace

Published on March 16, 2026

Last updated on March 16, 2026

A workspace is the main environment where your organization's telephony system is configured and managed. All settings, users, agents, extensions, and call flows belong to a workspace

Getting Started

Introduction

Create workspace

Invite team members

Basic call setup

Receive your first call