Visual Routing, Zero Coding
Required
Design, build, and deploy complex call routing flows in minutes using our intuitive drag-and-drop builder. Route callers to Agents, Extensions, or AI Voice Agents instantly.
Complete Control over Call Logic
Connect different blocks together to create exactly the caller experience you want.
Drag & Drop Canvas
Visually map out the entire customer journey. No programming knowledge needed.
Instant Deployment
Save and publish your changes in real-time without restarting any servers.
Agent & Extension Routing
Ring individual extensions, agent groups, or external mobile numbers easily.
Time-Based Routing
Set up business hours and holidays to route calls to voicemail when you're closed.
Dynamic IVR Menus
Create auto-attendants (Press 1 for Sales) with synthetic voice or uploaded audio files.
AI Voice Agent Integration
Drag an AI Voice Bot into your flow to answer FAQs before transferring to human agents.
Build a Workflow in 3 Clicks
Select a Trigger
Start the flow by selecting inbound numbers or specific schedules as the trigger point.
Drag the Blocks
Connect IVRs, AI Agents, Queues, and conditions to craft the customer journey.
Publish & Test
Hit publish and call the number immediately to test the new behavior.
Why Use a Visual Builder?
Empower your operations team to make changes without waiting for IT.
What can you build with it?
Multi-Level Support IVRs
Categorize callers effectively and route them to the specific skilled agent group.
After-Hours Answering
Automatically play an 'Office Closed' message and route to a high-priority on-call mobile.
Multilingual Routing
Route callers based on standard area codes or let them press a button to select their preferred language.
AI Pre-screening
Let an AI Voice Agent collect account numbers before passing the call to humans.