Firetell
Next-gen VOIP Platform

Leading VOIP & Cloud Communications Platform

Virtual PBX, SIP Trunking, Smart IVR, Voice AI – all in one platform. Deploy in 5 minutes, save up to 60% on telecom costs.

Realtime voice cloud

Light, fast, and ready for the next conversation.

IngressCalls land on Firetell instantly
RoutingIntent-aware IVR and smart distribution
Brand energyWarm orange accents keep the fire visible
99.9%Guaranteed Uptime
50+Countries Covered
10,000+Trusted Customers
24/7Technical Support

Trusted by over 10,000 businesses

TechCorpVietBankSmartRetailHealthPlusEduNextLogiTransGreenEnergyFinServeTechCorpVietBankSmartRetailHealthPlusEduNextLogiTransGreenEnergyFinServe
Products

Comprehensive Telecom Solutions

All the tools you need to build a professional communications system

Call Center

Professional cloud Call Center system, deploy in 5 minutes.

Virtual Phone Numbers

Landline & mobile numbers in 50+ countries.

SIP Trunking

Stable, high-quality SIP Trunk connections for enterprises.

Smart IVR

AI-powered intelligent auto-attendant system.

Call Recording

Cloud recording & storage, legally compliant.

Voice AI

AI-integrated calls: voice recognition, sentiment analysis.

Why Firetell

A Trusted Platform for Every Scale

Firetell provides world-class cloud telecom infrastructure, ensuring HD call quality and 99.9% uptime. Whether you're a startup or enterprise, we have the right solution.

  • Deploy in 5 minutes, no hardware needed
  • End-to-end encryption, GDPR compliant
  • Integrates with CRM, Helpdesk, and 100+ apps
  • Powerful API, real-time webhook support
99.9%Guaranteed Uptime
50+Countries Covered
10,000+Trusted Customers
24/7Technical Support
Support Hotline Flow
Inbound Call
+1 800 123
Business Hours
OpenClosed
AI Agent
"Support Bot"
Voicemail
Support Box
Skill Queue
Tier 1 Support
Ring Agent Group
Strategy: Round Robin
Call Flow Builder

Drag & Drop to Build Call Flows

Easily create custom call flows with Firetell's no-code, drag-and-drop Flow Builder. Design IVR menus, set up intelligent routing, and integrate with your CRM for a seamless customer experience.

Visual drag & drop
No coding required
Instant deployment
Real-time changes
Deployment Paths

One Communication Platform. Two ways to use it.

Choose the path that fits your team today, whether you are embedding programmable voice into your product or running daily call center operations inside Firetell's workspace experience.

For Builders

Build with the Firetell API

For developers building voice calls into products, CRM, and internal systems.

Use Firetell as the voice layer behind your own product experience. Launch calling, routing, recordings, and real-time events with APIs designed for programmable workflows and operational flexibility.

  • Embed voice and call logic directly into CRM, support, or custom platforms.
  • Connect call events, recordings, and transcripts to downstream automation with webhooks.
  • Start with a focused use case and expand into full call orchestration as volume grows.
For Operations

Use the Firetell Web/App

For agents and teams working with voice calls every day.

Give every team a dedicated Firetell workspace where agents can sign in, manage calls, and stay in sync across browser, desktop, and mobile.

  • Set up each team with its own workspace, users, and calling environment.
  • Keep agents focused with one place to handle calls, queues, and daily activity.
  • Stay connected across browser, desktop, and mobile as teams grow.
Pricing

Clear Pricing, Easy to Start

All plans run on the same Firetell platform. The main differences are usage limits and operating scale.

Free

Built for new customers who want to explore the product or test an API integration.

$0/month
  • Up to 2 agents
  • 1 phone number
  • 3 extensions
  • 7-day recording retention
  • Call Flow Builder
  • Smart IVR
  • API integration
  • SIP Trunking
Most Popular

Starter

For small teams that are ready to move into production at low cost.

$10/agent/month
  • 2 phone numbers
  • 10 extensions
  • 30-day recording retention
  • Billed per agent
  • Call Flow Builder
  • Smart IVR
  • API integration
  • SIP Trunking

Business

For businesses that need a stronger setup for day-to-day operations at scale.

$18/agent/month
  • 10 phone numbers
  • 30 extensions
  • 1-year recording retention
  • Billed per agent
  • Call Flow Builder
  • Smart IVR
  • API integration
  • SIP Trunking
Testimonials

What Our Customers Say

“Firetell helped us reduce telecom costs by 40% and significantly improve customer service quality.”
N
Nguyen Van MinhIT Director, ABC Corp
“The Call Flow Builder lets non-technical staff design call flows themselves. Very impressive!”
T
Tran Thi MaiCall Center Manager, XYZ Corp
“Firetell's Voice AI is a game-changer. Real-time sentiment analysis helps us improve service continuously.”
L
Le Hoang NamCEO, StartupDEF

Ready to Upgrade
Your Telecom System?

Join over 10,000 businesses that trust Firetell. Start your free 14-day trial, no credit card required.